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Whistle and Wink
Customer Service |
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Sales Tax
Whistle and Wink is required to collect a 7% sales tax on all
orders shipped to a New Jersey address. Those who live outside
New Jersey will not be charged sales tax, but should consult
applicable tax laws in their state.
Shipping Information
Shipping charges are determined based on the total amount of
your order. These rates apply only to orders shipped via ground
shipping within the 48 contiguous United States. Express
Shipping is available on select items upon request. Please
contact us for pricing and availability. Shipments to Hawaii and
Alaska, APO/FPO addresses, Puerto Rico, and Canada will incur
higher charges.
International Orders
We regret that we cannot ship directly to countries other than
Canada at this time.
Returns and Exchange Policy
Whistle and Wink is dedicated to customer satisfaction. We will
strive to remedy any problems, but we ask that you contact us
within 14 days if you are unhappy with your order. Returns in
new condition, in the original packaging are fully refundable;
less the shipping fees it cost Whistle and Wink to get the item
to you. If you choose to return an item that was shipped to you
free of charge, you will receive a refund for the item minus the
appropriate shipping. Returns must be received no later than 30
days from date of purchase. Occasionally, returned items may be
subject to a re-stocking fee of up to 25% in addition to the
shipping & handling charges. If you have any questions regarding
our policies, contact us at sales@whistleandwink.com or at
1-866-636-1221 Mon-Fri 9:00 AM - 5:00 PM EST.
Secure Orders Online
Orders placed on whistleandwink.com are completely secure and
our customer information is kept private. All credit card and
personal information provided to us is transmitted securely
using the industry standard SSL encryption.
Privacy Policy
When you purchase or order a product from Whistle & Wink
Inc., or register on our website to receive catalogs, we will
ask you to provide certain information about yourself, such as
your name, shipping/billing address, telephone number, email
address, credit card information. We will also maintain a record
of your product purchases. In addition, we may need to contact
you via phone or email to address questions or issues specific
to your order. This information will be used to make our future
marketing efforts more efficient. If you have further questions,
please email us at sales@whistleandwink.com.
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